Gijs Bekkers (BSc) – Improving Operational Plan Preparation for Amsterdam Airport Schiphol
Stakeholder preparation for future operation is currently carried out mostly individually, with limited and mostly untimely access to relevant information. Through identifying and mapping plan development for each involved actor, it is possible to find commonalities and moments of information exchange. Data that could be of relevance for others is often kept private, due to lack of insight in handling by others and lack of knowledge on collective benefits of information-sharing. Using feedback from the Airport’s Operation Centre (APOC) on their Airport Operations Plan (AOP), and from LVNL on their OPS plan, together with expert recommendations, poses improvements for desired information sharing within stakeholders. Optimizing the plan-establishment processes and collectively arranging operational preparation yields benefits for all involved stakeholders. To finally ensure proper execution, data-exchange and arrangements should be constantly monitored using chosen performance indicators.
Graduated: June 2021